SHIPPING & DELIVERY POLICY
Our website address is: https://helmanncigars.com
This Shipping & Delivery Policy is part of our Shipping Policy (“Terms”) and should be therefore read alongside our main Terms: https://www.helmanncigars.com/terms-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
1. WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for All. Pickups are available Shop openning times .
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
Standart
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Between 2-15 days, We are not responsible for the damages caused by the shipment companies, You are welcome to follow your shipment through the tracking number provided.
2. HOW IS MY SUBSCRIPTION FULFILLED?
If you are buying a subscription then we will deliver on: Monthly.
3. DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
Canada
United States of America
Free Standart shipping is not valid on international orders.
For information about customs process:
Please check the law in the country that you would like to ship to.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
4. ARE THERE OTHER SHIPPING RESTRICTIONS?
We can not ship outside of United States and Canada.
5. QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.helmanncigars.com/return-policy.
6. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: 1-424-750-2728
Email: admin@helmanncigars.com
Online contact form: https://www.helmanncigars.com/about